Polaris
SIM Registration & Subscriber Identity. At Scale.
Turn registration into trusted subscriber identity. Register, verify, and protect subscribers across every channel — at national scale, fully compliant.
350M+SIMs RegisteredProven at national scale
15+Countries DeployedComplex regulatory markets
20+Telco ExperienceBuilt for telcos
100K+Active AgentsField rollout proven
Future-ReadyeSIM, digital ID, modern fraud01 · Omni-Channel
Meet Your Customers, Wherever They Are.
Polaris gives operators one identity engine, one compliance layer, and one management backend across self-service, retail, dealer, and field-assisted registration.
Self-Service Registration
For digital onboarding, eSIM activation, and remote subscriber verification — subscribers register themselves while the operator keeps the same verification and compliance rules.
- Same identity engine and compliance rules as every other channel
- Instant SIM & eSIM activation, fully auditable
- 16,000+ document templates, one global standard
Agent & Dealer Registration
For retail stores, field teams, and dealer networks — giving operators full control and visibility across every distributed sales and registration channel.
- Same identity engine and rules as self-service — no exceptions
- Full visibility across agents, dealers, and retail locations
- Works online or offline, with centralised audit trail
Self-service kiosk deployments also supported for selected use cases.
ProofSame rules. Same audit trail. Same subscriber identity — across every channel.
02 · Complete Subscriber Lifecycle
Every SIM Service. One Verified Subscriber Identity.
Polaris extends verified identity across the full SIM lifecycle — from new registration and SIM swap to number porting, ownership transfer, eSIM, updates, and activation. One identity-backed workflow for every high-risk SIM service.
ONE IDENTITY.
EVERY SERVICE.
Register
New SIM, ID-verified
Swap
Fraud-proof, biometric
Port
In & out, audited
Transfer
Verified ownership change
Update
Records & packages
Activate
Instant provisioning
Vanity Number Tiers
Premium
077 000 0001
Repeater
077 123 4444
Standard
077 245 8823
Dynamic Number Allocation
Turn number allocation into a revenue and inventory advantage — with number selection, vanity tiers, automatic recycling, and blank SIM support.
- Number selection at registration
- Vanity tiers — silver, gold, platinum
- Automatic recycling of dormant numbers
eSIM
Digital onboarding and remote activation — eSIM issuance and lifecycle management.
Built for real-world networks — offline-first workflows and optimised sync keep agents operating in low-connectivity environments.
ProofOne platform. One subscriber identity. Every SIM service.
03 · Identity Verification
Trust EveryIdentity.
Polaris verifies the subscriber, the ID document, and the device — with risk-based assurance levels built for real telco channels.
One platform. The right level of trust for every channel, journey, and market.
Risk-Based Verification For Every Journey
Polaris applies the right combination of verification methods based on channel, risk profile, and regulatory requirements.
Self-Service
Digital Channels
Instant, remote verification for subscribers who expect speed and convenience.
- 3D Face Liveness
- RealDoc Verification
- Device Intelligence
Assisted Enrolment
Retail & Field Agents
Verified onboarding with human assistance for higher confidence and inclusivity.
- 2D Face Liveness
- Document Verification
- Fingerprint (optional)
High Assurance
High-Risk Journeys
Maximum assurance for sensitive services and high-risk scenarios.
- 3D Face Liveness
- Document + NFC ePassport
- Fingerprint
- Device Signature
Our Verification Stack
2D Liveness
Fast, channel-friendly verification for high-volume flows.
3D Liveness
Highest assurance spoof resistance for risk-sensitive journeys. $600,000 spoof bounty on 3D deployments.
RealDoc Verification
AI-powered document authenticity, chip reading & portrait match.
Fingerprint
NIST-certified capture and matching for markets requiring biometric enrolment.
Device Signature
Detects SIM farms, emulators and cloned devices by linking registrations to trusted devices.
One identity decision — backed by face liveness, document trust, fingerprint, and device intelligence.
Stronger protection. Lower fraud. Confident compliance.
04 · Operations & Fraud Control
See Everything. Stop Fraud in Real Time.
Every registration, every agent, every risk signal — visible in one command centre, flagging fraud before a SIM ever activates.
Fraud & Risk Alerts
Automated risk scoring flags duplicate identities, repeat SIM-swap attempts, reused device signatures, and failed liveness — the moment they happen, not after the fact.
- Real-time alerts scored by severity, with full audit history
- Duplicate-identity and SIM-swap-abuse detection built in
Review & Approval Queue
Registrations that don't pass automated checks route straight to a human review queue — nothing is silently auto-approved into a blind spot.
- Pending, auto-approved, rejected, and escalated — tracked live
- Configurable approval workflows per market or risk tier
Agent & Regional Performance
Live channel mix and per-region, per-dealer performance — registrations, activation rate, average time, and risk flags — so operators manage the network, not just watch it.
- Live map of agent activity and flagged high-risk zones
- Top-performing regions and dealers ranked automatically
ProofOne dashboard. Every channel, every agent, every risk — visible and actionable, in real time.
05 · The App Agents Actually Use
Simple to Learn. Built to Work Anywhere.
Registration doesn't stop when the signal does. Polaris's field app works fully offline, gives agents visibility into their own numbers, and takes minutes to learn — not weeks.
Offline & Realtime
Whether the network holds or drops, the app keeps working — real-time sync when connected, seamless offline capture when it's not.
- Local queue survives app restarts and device reboots; retries automatically until it succeeds
- Real-time updates the moment connectivity is available
Agent Feedback & Reports
Agents see their own numbers in the app — registrations, approval status, earnings, and active leads — not buried in a dashboard they never see.
- Real-time earnings and commission tracking, visible the moment a sale counts
- Incident tickets and team notifications live in the same screen
Ease of Use
A guided, step-by-step flow that takes minutes to learn, on the same screen whether it's a COMET device or a basic Android phone.
- Guided prompts at every step — no separate training manual required
- Same flow across every device tier, from entry-level Android to COMET 60
ProofIf an agent can use a smartphone, they can use Polaris.
06 · System Management
Every Action, Accountable.
Six ways Polaris keeps the platform provable — who did what, why a registration passed or failed, and how every system talks to the ones around it.
Roles & Permissions
Every user, tenant, and action is scoped — MNO and National ID operators work in separate spaces, and nobody sees or touches data outside their mandate.
- Granular permission model down to individual actions
- Entity-scoped access — a network operator's admin never sees another tenant's subscribers
Regulators needing a standalone, cross-operator verification system should see the Government SIM Registry — Axon's separate, regulator-facing system.
Full Audit Trail
Every action — login, edit, approval, export — is logged with who, what, and when, so nothing is silently overwritten.
- Immutable audit log across every module, exportable for compliance review
- Field-level change tracking on registrant records, not just top-level events
Reporting
Every metric that matters is exportable and schedulable — not locked inside a dashboard only ops can see.
- Configurable reports across registrations, approvals, agents, and compliance
- Built for regulators and executives, not just operators
Configurable Approval
Auto-approval rules are entirely configurable per market or risk tier — operators decide exactly which checks must pass, and by how much.
- Per-signal thresholds tuned without code changes
- Record locking means two reviewers can never double-decide the same case
Transparent Scoring
Every decision shows its reasoning — real percentage scores per check, not a black-box pass/fail.
- Named, scored signals (Face Match 92%, Liveness 88%…) replace opaque rule codes
- Full verification history — compare any new capture against the original enrolment
Open Integrations
Polaris plugs into the vendors already doing the work — biometric matching, AML/PEP screening, document forensics — with live status and swappable providers.
- Real-time connection health and success-rate monitoring per integration
- Vendor-agnostic architecture — swap providers without touching the core platform
ProofOne governed platform — every action logged, every decision explained, every integration accounted for.
07 · Security & Data Protection
Security by Design.
From architecture to deployment, Polaris is engineered to protect identities, data and transactions — with enterprise-grade security built into every layer.
Multi-Layered Authentication
Every login is verified beyond a password — device and browser signals, multiple authentication factors, and real-time alerts on anything that looks wrong.
- Device ID and browser fingerprinting flag logins from unrecognised hardware
- Security Alert Centre surfaces suspicious activity in real time
Encrypted at Rest
Biometric captures and sensitive credentials aren't stored as plain files — they're encrypted before they ever touch disk.
- Face, fingerprint, and document images encrypted at rest, decrypted only on authorized access
- Sensitive configuration encrypted the same way, never stored in the clear
Anti-Fraud Identity Verification
Every enrolment is checked against the person presenting it, not just the document they hand over.
- Liveness detection and face-match scoring catch spoofed photos and stale captures
- Document forensics detect photocopies and screen-replay attacks
Compliance Screening Built In
Every submission is automatically screened against AML, PEP, Interpol, and adverse-media watchlists.
- Screening runs on every registration, results attached directly to the review record
- Hits and warnings surface prominently to the reviewer, never buried in a log
Segregation of Duties
Once a reviewer opens a record to decide it, nobody else can approve, reject, or change it out from under them.
- Record-level locking with automatic timeout
- Every approve/reject is tied to the individual who made the call, permanently
Data Masking & Privacy Controls
Sensitive personal information can be selectively masked across the system, independent of who's allowed to view the underlying record.
- Configurable per data field, not all-or-nothing
- Viewing and changing masking rules are separately permissioned
ProofEncrypted, screened, and provable — built to pass the security review, not just the demo.
08 · COMET Hardware
Purpose-Built Hardware for High-Volume Enrolment.
Polaris runs natively on Axon's COMET biometric devices — ruggedised Android hardware with integrated fingerprint, camera, card reader, and barcode scanner. One workflow, on the device that fits your rollout.
COMET 10
Handheld · FAP20/30
View device
COMET M1
Handheld · FAP30
View device
COMET 20
Tablet · FAP20
View device
COMET 30
Tablet · FAP30
View device
COMET 60
Desktop · FAP60
View device
COMET 60 H
Tablet · FAP60
View deviceEvery COMET ships NIST-certified fingerprint capture, face capture, 4G/WiFi/GPS and full offline operation. BYOD is supported too — Polaris runs on the Android phones and tablets operators already issue, with no forced hardware refresh.
Explore the COMET rangeProofOne ruggedised device — capture, verify, and provision, even fully offline in the field.
Why Axon
Proven Where It Matters.
Since 2005, Axon has delivered identity and enrolment platforms for tier-1 operators, with deployments across Africa, the Middle East, and Asia.
350M+
SIMs Registered
15+
Countries Deployed
100K+
Active Agents
3M+
Registrations / Month
Telco Solutions Trusted By
Why Polaris — Everything You Just Saw
Omni-Channel
One platform for online, agent & in-store
Unified SIM Lifecycle
One verified identity, compliant with GSMA & national mandates
Risk-Based Verification
The right level of trust for every channel
Real-Time Fraud Control
Every risk signal visible in one command centre
Offline & Realtime
Keeps working, network or no network
Full Accountability
Every action logged, every decision explained
Enterprise-Grade Security
Encrypted, access-controlled, audit-ready
Hardware-Agnostic
BYOD supported, COMET where accuracy counts
Get Started
Axon — Trusted Identity. At Scale.
sales@axonwireless.com